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How Do You Ask Rule Questions?
Over the weekend I was playing a game, Takenoko, which I hadn’t played in a while. I had a rule question about gardener and panda movement, and I did what I often do if I can’t find a question in the rulebook: I pulled out my phone and Googled the question.
These days, Google shows the AI answer at the top of the page, so I see that first before scrolling down to look at the sources, most of which are BoardGameGeek threads. 99% of the time when I have a rule question and use this method, I find the answer, which is made possible by people who ask questions in permanent public places (versus private messages).
At Stonemaier Games, we’ve found that the AI answers aren’t always correct (this is why I look at the sources too). We rarely have a good way of replicating the question and/or fixing incorrect answers, so we found a web app that enables those features.
On Portal, we feed our rulebooks (and other applicable files) into the app, ensuring that it sources the official files. Anyone can choose a game and ask a question, and Portal will find the answer in the rulebook, including visual citations. You can try it right now.
As a publisher, I have access to the back-end dashboard for our games on Portal, where I can see a list of questions all in one place. I can improve answers and use the “confidence” metric to improve rulebooks for reprints. I see a lot of potential value in it, and the developer (Will) is very responsive.
However, many questions about games are less urgent and more geared towards discussion. Sometimes they’re not even questions. The community around our games is driven by threads about specific cards, house rules, fan-made components, opinions, and photos. For those, we recommend using any of the following:
For the first time, all of these options are now found in one convenient location on our website (“Rule Questions”, at the top of the page).
How do you ask rule questions? Are you satisfied with the answers? What other types of questions or posts do you make about tabletop games (when you’re hoping for other perspectives)?
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